Nick Rowe

Customer Success Director, EMEA

Nick has been with CallMiner since early 2014, first as a Business Analyst and now as a Customer Success Director. Before that he was an Intelligence Analyst for Nottinghamshire Police in the UK. Don’t ask him about his hobbies or he will make you buy his books.

Will be presenting

2:30 PM - 3:25 PM EST  |  Tuesday 17

Creating a ‘Best Practice Calls’ Score and Monitoring Category Variances