Adam McCord

Business Analyst
CallMiner

Adam’s current role is Business Analyst for CallMiner. He has 16 years of contact center experience, 14 years in quality assurance and business analyst roles, along with managing agent performance software at an operations level. Adam is certified both as an Medallia CEM and CallMiner Business Intelligence Analyst. 

Will be presenting

2:30 PM - 3:25 PM EST  |  Tuesday 17

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