2:30 PM - 3:25 PM EST | Tuesday 17
Honing your ROI Analysis on Speech Analytics

Lauretta CampestreSr. Director, Customer Success

Dave LearoydDirector, Business Planning and Analysis
Many organizations are not only finding great versatility in their speech analytics programs but with this versality comes the opportunity for significant, sustained Returns on Investment in a number of areas. Join CallMIner’s Director of Business Planning Analysis, David Learoyd and Sr Customer Success Director Lauretta Campestre as they illustrate where opportunities within organizational environments exist to gain dramatic returns on investment through singular or combined use cases of improving productivity, reducing operational costs and increasing revenue.