2:30 PM - 3:25 PM EST | Tuesday 17
Leveraging the Emotion Suite

Jason McKayProduct Manager

Yang LiuSenior Data Scientist
Be sure to attend this session to learn how the CallMiner Eureka Emotion Solution Suite’s out-of-the-box content including data-driven scoring built with machine-learned objectivity helps identify and measure emotions in 100% of interactions to reveal the emotional metrics that drive customer engagement.