1:15 PM - 2:10 PM EST | Wednesday 18
Differentiating your Organization in the Marketplace with Speech Analytics
Lauretta CampestreSr. Director, Customer Success
Shannon Brown-HessCustomer Success Director
Lynsie SuttonCustomer Success Director
Brian LaRocheDirector, Event & Field Marketing
For many businesses in a variety of industries not only is speech analytics considered a must have technology for a company’s own benefits, many are now touting their use of speech analytics as a way to differentiate themselves within their own markets. Join this session to lean the variety of ways companies can not only promote the CX benefits of using speech analytics but how their SA program can also be a revenue generator for them as well.