1:30 PM - 2:25 PM EST  |  Tuesday 17

Agent Efficiency: Production Through Reduction

Bryan Trice

Bryan Trice
Business Analyst

Dennis Morse

Dennis Morse
Customer Success Director

Solutions

Join CallMiner’s Bryan Trice and Dennis Morse as they take attendees through the  Production Through Reduction Playbook. This session will give you the tools to help discover long call drivers, identify efficiency robbing long silence blocks and reveal the  process, training and insights to improve your agent’s efficiency.