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Overview



Interact with the Best and Brightest in Conversational Analytics.

Connect with other thought-leaders, executives and analysts driving positive experiences and profound change in their organization using insights gathered through speech and text analytics, at the largest event of its kind.


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Workshops

Attend free workshops to help guide your program and sharpen your analytics skills.

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Exchanges

Interact with leaders in your industry and share insights on trends, initiatives, challenges, and best practices.

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Sessions

Choose from over 40 sessions presented by users to users of conversational analytics.

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Networking

A unique opportunity to connect, listen, share, learn and interact with your peers

Golf Event

Boating Adventure

Escape Room

Trivia Night

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Workshops

Attend free workshops to help guide your program and sharpen your analytics skills.

Image

Exchanges

Interact with leaders in your industry and share insights on trends, initiatives, challenges, and best practices.

Image

Sessions

Choose from over 40 sessions presented by users to users of conversational analytics.

Image

Networking

A unique opportunity to connect, listen, share, learn and interact with your peers

Golf Event

Boating Adventure

Escape Room

Trivia Night

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Call for Speakers



Are you a thought leader in CX, Contact Center Operations, or Analytics?

Are you making a difference with insights from CallMiner Eureka?

Register to speak and share your story with LISTEN 2020 attendees.


Some of the organizations that have spoken previously at LISTEN include:


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Sponsor LISTEN 2020



"The best part about an event like this is the networking... My LinkedIn is going crazy"

Some of the organizations that have sponsored previously at LISTEN include:

Interested in sponsoring at LISTEN 2020?


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FULL DAYS

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BREAKOUT SESSIONS

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USER DRIVEN CONTENT

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ATTENDEES

What our attendees say

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Pete Hamlin
Senior Director of Product Management

"I look forward to the energy at LISTEN. There's a definite pulse that you feel when you walk through the door."

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Holly Blackwell
Senior Quality Assurance Manager

"The people here are really smart and it's really cool to be in an environment with people that do what you do."

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John Kullmann
VP Technical Solutions

"If you want your business to remain relevant five and ten years from today, you must invest 3 days of your time and energy at LISTEN"

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“From the value-packed sessions to the incredible networking opportunities, LISTEN truly is an amazing experience.”
“This is not your regular conference, this is a meeting of the world's most renowned minds in the speech analytics industry.”
“Listen has consistently delivered the most actionable content out of any conference I have attended.”
“This was a personally transformational experience. I left feeling renewed, invigorated, and inspired to make major changes within my organization using CallMiner”
Join the conversation

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Venue



A South Florida icon

Voted one of the top 10 resorts in Florida by Condé Nast Traveler Choice Awards 2018, The Diplomat Beach Resort is ideally situated between Miami and Fort Lauderdale along Hollywood's Gold Coast.


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Curio Collection by Hilton
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VISIT THE DIPLOMAT'S WEBSITE


Directions

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Save the Date



Let's lock your spot

Fill out the form to save the date and stay updated on news about LISTEN 2020 and pending registration.
(This does not commit or financially obligate you to attend)

Thank you!